Project 1: Academic field research on Perception of International Tourists

• A quantitative research to study perception of tourists on their personal safety and security in tourist destinations in Cambodia
• I collected data with over 200 tourists using survery questionnaires to answer tourists’ characteristic, travel pattern, their perceptions
• Analysed data using several supporting programs (Excel, SPFF)
• Presented a report with visual elements like tables, charts and graphs

Project 2: Academic field research: Assessing the impact of FDI on local skills development

• A qualitative research to assess the impact of foreign investment on skills of local employees
• Interviewed 15 people ranking from managers to employees in the hotel industry
• Delivered a detailed report

Project 1: Customer Loyalty Model in Hotel Business

• For Hotel Business operators in Siem Reap to identify the customer perception and intention to use the service of the hotel by the measurement of service quality that provided by respective hotel business
• Conducted field research for 2 weeks in selected hotels
• Delivered a comprehensive report composed of service quality overviews and customer profiles of the selected triple stars class hotels